Best Practices
Successful Volunteer Engagement

Presented by Donna Lockhart, CVRM, The RETHINK Group

IF interested, contact Donna.

Session Highlights

  • Are you a new co-ordinator/manager of volunteers?
  • Are you that person who is "working with" the volunteers in a no staff, volunteer-driven organization?
  • Are you a co-ordinator/manager with little or no formal training because you fell into this position?
  • Are you a seasoned co-ordinator wanting to ensure you are still on track?

Then this session is for YOU!

For the past ten years, the competition for both funds and volunteer resources has steadily increased. At the same time, volunteers have changed what they are interested in and willing to do. Non profits need to educate the staff (co-ordinator or manager of volunteers) and/or other staff/volunteers who guide the work of the organization by engaging volunteers.

This full day workshop will provide your organization with:

  • A comprehensive, simple framework for increasing your success with volunteers - 7 Key Steps outlined.
  • Best Practices from start to finish that you can implement.
  • Ideas and latest research on the changing needs of volunteers (youth-boomers) and what your agency needs to understand to be successful.

Engaging volunteers is like building a puzzle. The pieces in the box are not meaningful until assembled. Once all the pieces fit together it makes so much sense. You can see the full picture... but if you "miss a piece" it can often mean disaster.


This session has been designed by Donna Lockhart, of The RETHINK Group, best known for her online course for Charity Village (Building a Volunteer Program) and her 15 years of teaching the Certificate in Volunteer Management. Donna has 35 years of consulting experience behind the Best Practices she will share with you. She has practical experience engaging volunteers in leadership roles and in recreation, youth and long term care organizations. She is a certified manager of volunteers.


Client Testimonials

From Orillia Best Practices Workshop:"Donna is an amazing leader and facilitator. Her knowledge of volunteerism is extensive and up-to-date and her easy manner makes everyone feel welcome and valued. I would definitely attend her workshops again."

Irene P. - Advisory Member Collingwood Museum

"I have been very fortunate to participate in workshops facilitated by Donna Lockhart. I have never been disappointed as she is very knowledgeable and up to date on volunteer management issues. You can be guaranteed a very professional expert when you attend one of her sessions. Donna is definitely one of the best in our field!"

Jill Holland-Reilly, Director of Volunteer Services, Kingston General Hospital

"Donna was timely, a consummate professional and she really knows the volunteer world like the back of her hand. We were pleased with the results of both workshops as she was very engaging and supportive. We would recommend her to anyone who needs some fresh new ideas and/or advice!" Top qualities: Personable, Expert, Good Value.

Delia Huitema, Volunteers in Perth/Stratford Area, hired Donna more than once.



Good morning Donna.  I just wanted to thank you for an excellent workshop yesterday, Best Practices in Owen Sound. You have inspired and regenerated me in my position. I found your workshop very beneficial and has given me ideas for my next volunteer meeting in September   Thank you so much for a great day!  

Patricia White

Program/VQRP Coordinator

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